Customer Service

BIZORB'S PICK Leadership lessons from Nev at the Call Centre

Leadership lessons from Nev at the Call Centre

Leadership lessons from Nev at the Call Centre 4.00/5 (80.00%) 2 votes
Saturday 9th September 2017

It’s that call we all dread. Just as you sit down to dinner, climb into the shower or turn on your favourite TV show. ‘Brrrring, brrrrring’ ‘Hello..?’ you ask, flustered at whoever it is calling at the most inappropriate time. ... Read More »

Recruiting a customer service team

Recruiting a customer service team 3.00/5 (60.00%) 1 vote
Saturday 9th September 2017
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Customer service recruitment can be tricky. As a company’s reputation for customer service can make or break a business, it’s important to get it right. Customer service professionals are the face and voice of your company and that’s why it’s important to make sure that the right people are onboard. So how can you catch the ... Read More »

Avoid competing on price alone

Avoid competing on price alone 3.00/5 (60.00%) 1 vote
Saturday 9th September 2017
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There’s nothing worse than getting caught in a price war with other businesses. Often your competitors can keep their overheard lower and undercut you on price.  Here are a few tops tips from my retail days to help you fight the battle: Do a competitive review  If you feel you are always competing on price, ... Read More »

Marketing Plan Sales Objectives Template

Marketing Plan Sales Objectives Template 4.50/5 (90.00%) 2 votes
Saturday 9th September 2017
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MS Excel (.xls) – Our Marketing Plan Sales Objectives template is designed to save you time in writing such documents from scratch. We carefully review our templates to ensure they can be reused quickly and easily with minimal input. Since this template is supplied in a .xls format with no file protection you are free to ... Read More »

Service Agreement Template

Service Agreement Template 4.00/5 (80.00%) 1 vote
Saturday 9th September 2017
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MS Word (.doc) – Our Service Agreement template is designed to save you time in writing such documents from scratch. We carefully review our templates to ensure they can be reused quickly and easily with minimal input. Since this template is supplied in a .doc format with no file protection you are free to edit ... Read More »